# Account Management

**URL:** https://community.swiftype.com/c/faq/account-management/12.md

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## [About the Account Management category](https://community.swiftype.com/t/about-the-account-management-category/122)

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**Author:** [@system](https://community.swiftype.com/u/system)\
**Replies:** 0\
**Last updated:** [December 22, 2015, 7:45pm UTC](https://community.swiftype.com/t/about-the-account-management-category/122 "2015-12-22T19:45:49Z")

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(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters. Until you edit this description or create top…

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## [Why am I receiving a 'declined' response when adding/updating my payment information?](https://community.swiftype.com/t/why-am-i-receiving-a-declined-response-when-adding-updating-my-payment-information/142)

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**Author:** [@system](https://community.swiftype.com/u/system)\
**Replies:** 0\
**Last updated:** [March 23, 2016, 10:18pm UTC](https://community.swiftype.com/t/why-am-i-receiving-a-declined-response-when-adding-updating-my-payment-information/142 "2016-03-23T22:18:36Z")

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When trying to update my credit card billing information I receive an error message of declined. How can I fix this? Sometimes a bank or card issuer will decline a purchase to an internet merchant, especially if it is…

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## [How do I cancel my Swiftype account?](https://community.swiftype.com/t/how-do-i-cancel-my-swiftype-account/138)

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**Author:** [@system](https://community.swiftype.com/u/system)\
**Replies:** 0\
**Last updated:** [February 29, 2016, 11:53pm UTC](https://community.swiftype.com/t/how-do-i-cancel-my-swiftype-account/138 "2016-02-29T23:53:20Z")

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You can cancel your paid Swiftype subscription by logging in to your account and visiting: Swiftype From this page, click on the Cancel Your Subscription button at the bottom of the screen. Please note that the cancell…

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## [What happens if I go over my plan's search limits?](https://community.swiftype.com/t/what-happens-if-i-go-over-my-plans-search-limits/37)

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**Author:** [@system](https://community.swiftype.com/u/system)\
**Replies:** 0\
**Last updated:** [December 21, 2015, 6:06pm UTC](https://community.swiftype.com/t/what-happens-if-i-go-over-my-plans-search-limits/37 "2015-12-21T18:06:37Z")

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Is my account restricted to a certain amount of site searches per month? If so does it mean that when the quota has been reached nobody can search the site? Swiftype plans have different feature limits for aspects suc…

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## [Why is the WordPress plug-in telling me I cannot create a new engine?](https://community.swiftype.com/t/why-is-the-wordpress-plug-in-telling-me-i-cannot-create-a-new-engine/108)

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**Author:** [@system](https://community.swiftype.com/u/system)\
**Replies:** 0\
**Last updated:** [December 22, 2015, 5:59pm UTC](https://community.swiftype.com/t/why-is-the-wordpress-plug-in-telling-me-i-cannot-create-a-new-engine/108 "2015-12-22T17:59:11Z")

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Why do I receive a notification message that the max number of engines have been created for my account? Some of our legacy plans are limited to the creation of a single engine. This notification occurs because cleari…