# \#billing

**URL:** https://community.swiftype.com/tag/billing/4.md

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## [Why am I receiving a 'declined' response when adding/updating my payment information?](https://community.swiftype.com/t/why-am-i-receiving-a-declined-response-when-adding-updating-my-payment-information/142)

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**Author:** [@system](https://community.swiftype.com/u/system)\
**Replies:** 0\
**Last updated:** [March 23, 2016, 10:18pm UTC](https://community.swiftype.com/t/why-am-i-receiving-a-declined-response-when-adding-updating-my-payment-information/142 "2016-03-23T22:18:36Z")

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When trying to update my credit card billing information I receive an error message of declined. How can I fix this? Sometimes a bank or card issuer will decline a purchase to an internet merchant, especially if it is…